What belongs on PINTCHED

PINTCHED is being created for genuine handmade work, authentic vintage pieces and good-quality preloved goods. Items should be thoughtfully presented, accurately described and suitable for lawful sale in the UK.

Handmade

Describe who made the item and the process used. Be transparent about components, production partners, customisation and any use of ready-made or digitally produced elements. Mass-produced goods should not be presented as handmade.

Vintage and preloved

Give an honest age or era where known, include clear photographs of the actual item, and describe wear, repairs, alterations, missing parts and faults. Do not make unsupported claims about provenance, rarity or value.

Not permitted

Planned exclusions include illegal or stolen goods, counterfeits, unsafe or recalled products, weapons, regulated goods sold without the required authority, hateful content, adult services, and anything that infringes another person’s intellectual-property rights. A detailed prohibited-items list will be provided before launch.

Safety and legal duties

Sellers are responsible for ensuring products, labels, descriptions and sales comply with applicable law, including product-safety, consumer, intellectual-property and tax obligations. Extra rules may apply to children’s goods, cosmetics, candles, electricals and other regulated categories.

Listings, fulfilment and conduct

Use original, clear photographs and accurate prices, dispatch times and postage details. Pack orders safely, communicate respectfully and resolve problems promptly. PINTCHED may review or remove content that does not meet the final marketplace rules.

Before launch

These guidelines are an early statement of intent, not the final seller agreement. Founding sellers will receive the complete rules and fee information before deciding whether to open a shop.